Shadow mode means observation before automation
The system reads a defined sample of catalog and cart data, produces its recommended packing, shipment, and offer decisions, and records the result. The live storefront remains unchanged.
Your team can then compare the recommendation with what the warehouse did, what the carrier billed, and what the order earned.
What we need to begin
The first pilot should be narrow enough to understand and broad enough to expose the real pain.
- A focused product or category sample.
- Real product cost for the selected items.
- Examples of how important products actually leave the floor.
- Existing carrier relationships and current shipping rules.
- The minimum margin the offer is not allowed to cross.
What a useful review measures
A good pilot is not a polished demo with predetermined answers. It should surface where data is missing, where a cart becomes freight, where accessorials change the result, and where a stronger offer is genuinely safe.
The end of the pilot should produce a go, no-go, or revise decision with a short list of conditions—not a vague promise that software will solve everything later.
Run Margin Safe Discounts in observation mode for up to 30 days. Nothing changes at checkout until you approve it.
Request the free shadow pilot