SHIP SAFE OFFERS POLICY CENTER
Clear rules build better partnerships.
These policies apply to the Ship Safe Offers website and the Margin Safe Discounts product. A signed order form, pilot agreement, or data processing addendum may add account-specific terms.
Privacy Policy
What we collect, why we need it, and the choices available to website visitors, merchants, shoppers, and app users.
Read policy →02Terms of Service
The agreement that applies when you visit the website, use Ship Safe Offers products, or receive a Protected Offer Audit.
Read policy →03Acceptable Use Policy
Simple boundaries that protect merchants, shoppers, connected providers, and the platform.
Read policy →04Cookie Policy
The current public site uses only technology needed to deliver, secure, and operate the site.
Read policy →05Data Processing Addendum Summary
How Ship Safe Offers handles personal information when a merchant uses us as its service provider or processor.
Read policy →06Subprocessors
The outside services currently necessary to host the public site or provide merchant-selected integrations.
Read policy →07Refund & Cancellation Policy
What can be cancelled, when cancellation takes effect, and which payments are refundable.
Read policy →08Support & Service Levels
How to reach us, when we respond, and what happens when an input or connected service is unavailable.
Read policy →09Security & Trust Statement
How the platform protects merchant information while keeping proprietary pricing logic and sensitive rates server-side.
Read policy →10Mobile App Permissions & Data Notice
What the iPhone warehouse app accesses, why it is needed, and the manual alternatives available.
Read policy →11Account & Data Deletion
How an app user or merchant can request deletion and what may need to be retained.
Read policy →NEED HELP?
Ask us directly.
Privacy request, security question, trial question, or something we missed—we will route it to the right person.