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TRUST

Security & Trust Statement

How the platform protects merchant information while keeping proprietary pricing logic and sensitive rates server-side.

EffectiveAugust 9, 2026Last updatedAugust 9, 2026

Trust is a product feature

Ship Safe Offers is designed so a merchant receives the decision it needs while protected pricing logic, rate information, and learning datasets remain server-side.

How we protect data and the platform

  • Keyed, least-privilege service boundaries between storefronts, merchant controls, and the protected engine.
  • Authentication that fails closed at startup, tenant isolation enforced in code, and request and payload limits on inbound traffic.
  • Encryption in transit and secrets kept server-side rather than embedded in a storefront or mobile application.
  • Margin Safe Packer stores only a short-lived session token in the iOS Keychain, refuses insecure connections, and produces tamper-evident, append-only evidence records.
  • Automated tests gate deployments, and the codebase has received an independent blind review rated Strong.
  • Regular backups, restore procedures, and least-privilege team access.

Intellectual property and confidentiality

The method is patent-pending under several filed U.S. provisional applications, with non-provisional applications in preparation. Pricing models, parameters, rate information, and learning datasets are also protected as trade secrets. Architecture-level discussion, demonstrations involving protected internals, and system access require appropriate confidentiality protection.

Responsible disclosure

If you believe you found a security issue, email help@shipsafeoffers.com. Please do not access or change another party’s information or degrade the Services while testing. We appreciate responsible disclosure and will work in good faith with researchers. Enterprise buyers may request a security one-pager and executable DPA.

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